8.30am | Set up your profile & Start the networking event experience with Brella | |
9.20am | Welcome Remarks & Attendees Orientation Tony Craddock, Director General, Emerging Payments Association Scott Abrahams, Senior Vice President Business Development & FinTech, UK and Ireland, International Markets, Mastercard
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9.30am | Keynote Interview: An EU Regulatory Outlook and the implications for the Payments Ecosystem A global transformation in payments is underway, driven by many forces. Explore the challenges of financial regulation and what is next for the UK. How will UK adapt?
Reserved for Guest Speaker | |
9.50am | Keynote Discussion: Covid-19 One Year Later – Tackling the impact and opportunity created by the pandemic The global COVID-19 pandemic that hit every corner of the world forced us to reimagine the way we live, the way we pay. Our panel of experts will tackle not only the challenges, but the opportunities created by the pandemic.
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10.30am | Keynote Presentation: Innovate to Include – why the focus of 2021 needs to be on inclusion Kelly Devine, Divisional President, UK & Ireland, Mastercard
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10.50am | Debate: Is COVID-19 the end of Cash? Where are the opportunities and what are the implications for the cash needing economy? The cashless revolution is in full swing and with an increase in digital transactions and contactless payments, the pandemic has brought us closer to a cashless future. What does this mean for the cash needing economy? Where in Europe should we be looking for change? Join the debate!
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Thought Leadership Session
Double Refund
Reserved for Chargebacks911 |
11.30am | Special Address: The merchants’ payments of tomorrow – challenges and trends in 2021 Hear about the retail payments landscape from the aftermath of COVID-19 to the impact of Strong Customer Authentication on Merchants.
Andrew Cregan, Head of Payments, British Retail Consortium | |
11.50pm | Fintechs Pitch LIVE in association with Mastercard – Part One Hear from leading financial services startups the exciting new technology set to disrupt the payments industry in this fast-paced session
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1pm | Closing Remarks Tony Craddock, Director General, Emerging Payments Association
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1pm | Networking lunch with Remo & Knowledge Partners Roundtables discussions The winner of the Fintechs Pitch Live in association with Mastercard will be announced |
8.30am | Start Networking on Brella | |
9.20am | Welcome Remarks Senior Representative, Emerging Payments Association
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9.30am | Keynote Address: Riding the way – Lessons learned in navigating through a crisis Marion King, Group Director of Payments, NatWest
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9.40am | Keynote Panel Discussion: Open Banking, Innovation and Customer Impact – What has been achieved and what does the future hold? Join our panel of experts discuss defining strategies that will enable success in the open ecosystem. What impact has COVID-19 had on the role of Open Banking? How to best take advantage of the emerging payments models? Alex Roy, Head of Consumer Distribution, FCA
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10.20am | Case Study: Successfully drive your Digital Transformation strategy to the next phase and delivering next generation of customer experience Evolving innovation strategy, reinventing the customer experience while speeding up the digitalisation journey. Exploring the technologies enabling back-end digital transformation, monetising and maximising the power of innovation to meet customers new expectations.
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FCA expectations of firms in relation to the risk of firm failure
Paul Roe, Head of Department, Payments Supervision, FCA
Jane Moore, Head of Resolution Execution Department, FCA |
10.40am | Panel Discussion: Instant Payments – How to keep up with changes through global collaboration and engagement. Join our senior panel of experts to unveil how to create new value-added services to support business growth and enhance the end-customer experience.
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11.20am | Case Study: Accelerating innovation in tackling Financial Crime During the COVID-19 pandemic, financial services have rapidly evolved and transformed their digital business models, with new circumstances. At the same time, the pandemic has unfortunately accelerated online criminal activity creating urgency for security on all front.
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11.40am | Case Study: Biometrics – The Future of Identity and Authentication? A demand for a better customer experience, the growing threat of cyberfraud and more stringent data protection regulations have driven the adoption of biometric authentication. Join the session and find out what works, what does not and how.
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12pm | Fintechs Pitch LIVE in association with Mastercard – Part Two Hear from leading financial services startups the exciting new technology set to disrupt the payments industry in this fast-paced session
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1pm | Closing Remarks Senior Representative, Emerging Payments Association | |
1pm | Networking Lunch with Remo & Knowledge Partners Roundtables discussions The winner of the Fintechs Pitch Live in association with Mastercard will be announced |
8.30am | Start Networking on Brella |
9.20am | Welcome Remarks Senior Representative, Emerging Payments Association
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9.30am | Morning Interview: A view from the neo world – The impact of COVID-19 and how to stay ahead of the game Reserved for Guest Speaker
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9.50am | Panel Debate: BigTech expanding their presence in payments. Friend or Foe? The entrance of BigTechs in payment services has influenced the European payment market and society. What are the direct and indirect influences of BigTechs providing payment services on the European payment market? Thanks to data with emerging technologies, big tech companies are more likely than traditional firms to create new products and services that are better aligned with customers’ needs. Friend or Foe? Edoardo Volta, VP, Head of Fintechs, Mastercard
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10.30am | Case Study Interactive: The practical realities of implementing AI Artificial intelligence technologies are increasingly integral to the world we live in, and financial institutions need to deploy these technologies at scale to remain relevant. Find out how to adopt AI technologies as the foundation for new value propositions and distinctive customer experiences.
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10.50am | Panel Discussion: Discerning the growing role of non- traditional payments means The world of payments is in a state of flux. Around the globe, novel technologies, evolving customer needs and new market entrants challenge the traditional payment paradigms. What is the real potential of DLT Applications for banking and payments? What will the industry need to focus on in the next 12 months? Should central banks introduce Digital Currencies as soon as possible?
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11.30am | Crystal Ball Session: Looking at 2022 and beyond, what to expect? Hear from our senior industry experts as they forecast what the future holds for the payments industry and catch their 3 predictions for the year ahead. |
12.10 | Fintechs Pitch LIVE in association with Mastercard – Part Three Hear from leading financial services startups the exciting new technology set to disrupt the payments industry in this fast-paced session
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1pm | Closing Remarks Senior Representative, Emerging Payments Association |
1.pm | Networking Lunch with Remo & Knowledge Partners Roundtables discussions The winner of the Fintechs Pitch Live in association with Mastercard will be announced |
8.30am | Networking time on Brella |
9.20am | Welcome Remarks Senior Representative, Emerging Payments Association |
9.30am | Training Session One TBC |
10.30am | Training Session Two TBC |
11.30am | Training Session Three TBC |
12.30 | Event ends – See you next year! |