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16 - 19 March 2021 | VIRTUAL EVENT

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Draft Agenda for PAY360 2021

Day 1 – 16th March 2021

8.30am

Set up your profile & Start the networking event experience with Brella

9.00am

Welcome Remarks & Attendees Orientation

Tony Craddock, Director General, Emerging Payments Association

Scott Abrahams, Senior Vice President, Business Development UKI, Mastercard

9.10am

Keynote Interview: Industry collaboration = implementing purposeful change

Marion King, Director of Payments, NatWest

9.50am

Keynote Discussion: Covid-19 One Year Later – Tackling the impact and opportunity created by the pandemic

The global COVID-19 pandemic that hit every corner of the world forced us to reimagine the way we live, the way we pay. Our panel of experts will tackle not only the challenges, but the opportunities created by the pandemic.

Alison Hutchinson, CEO, Pennies (moderator)

Matthew Hunt, COO & Interim CEO, Pay.UK

David McHenry, Head of Global Treasury & Payments Advisory EMEA, Silicon Valley Bank

Karl Turnball, Head of Banking Services, Financial Institutions & PSP’s, Starling Bank

Simon Fairbairn, Head of Professional Services EMEA, Ingenico

Basak Toprak, Head of Europe eCommerce Solutions, Wholesale Payments, J.P. Morgan

Jill Docherty, Head of Business Development, UK & Ireland, Visa

10.30am

Keynote Presentation: Innovate to Include – why the focus of 2021 needs to be on inclusion

The pandemic has exposed the link between poverty and digital exclusion and highlighted the digital divide in society. What can the industry do to ensure everyone is prepared for a digital future and no one is left behind? Join this session to hear how businesses, government and civil society can work together to innovate and tackle financial and digital exclusion.

Kelly Devine, Divisional President, UK & Ireland, Mastercard

 

10.50am

Debate: Is COVID-19 the end of Cash? Where are the opportunities and what are the implications for the cash needing economy?

The cashless revolution is in full swing and with an increase in digital transactions and contactless payments, the pandemic has brought us closer to a cashless future. What does this mean for the cash needing economy? Where in Europe should we be looking for change? Join the debate!

 

 

FCA expectations of firms in relation to the risk of firm failure

 

Paul Roe, Head of Department, Payments Supervision, FCA

Jane Moore, Head of Resolution Execution Department, FCA

11.30am

Special Address: The merchants’ payments of tomorrow – challenges and trends in 2021

Hear about the retail payments landscape from the aftermath of COVID-19 to the impact of Strong Customer Authentication on Merchants.

 

Andrew Cregan, Head of Payments, British Retail Consortium

12pm

Fintechs Pitch LIVE in association with Mastercard – Part One

Hear from leading financial services startups the exciting new technology set to disrupt the payments industry in this fast-paced session

Amy Neale, Senior Vice President, Fintech & Enablers, Mastercard

Judges:

Juliette Souliman, VC Investor, MMC Ventures

David Hollidge, Partner, West Hill Capital

Kevin Chong, Co-Head, Outward VC

David Crawford, Category Director, Main Bank & Core, NatWest 

Greg Smith, Managing Director, FT Partners

Rostyslav Reviuk, Co-Founder & CEO, IPN Investors Private Network

Charlie Regis, Co-Founder, Styliff

1pm

Closing Remarks

Tony Craddock, Director General, Emerging Payments Association

 

1pm

Networking lunch with Remo & Knowledge Partners Roundtables discussions

The winner of the Fintechs Pitch Live in association with Mastercard will be announced

Day 2 – 17th March 2021

8.30am

Start Networking on Brella

9.00am

Welcome Remarks

Sophia de Francesco, Head of Content,  Emerging Payments Association

9.10am

Keynote Address: TBC

Martin Runow, Managing Director | Global Head of Payments, FX and DIgital, Barclays Corporate Banking, Barclays

9.30am

Keynote Panel Discussion: Open Banking, Innovation and Customer Impact – What has been achieved and what does the future hold?

Join our panel of experts discuss defining strategies that will enable success in the open ecosystem. What impact has COVID-19 had on the role of Open Banking? How to best take advantage of the emerging payments models?

Teresa Connors, Client Director, Payments Matter (Moderator) 

Alex Roy, Head of Consumer Distribution, FCA 

Steven Bisoffi, Payments Technical Specialist, PSR

Trisham Chundunsing, Senior Manager, Payments Public Policy EMEA, Amazon

Francesco Simoneschi, Co-Founder and CEO, TrueLayer

 

10.10am

SCA Masterclass – Navigating through the many challenges of SCA

Fabien Ignaccolo, CEO, Okay

Erik Vasaasen, CTO, Okay 

10.50am

Case Study: Instant Payments – How to keep up with changes through global collaboration and engagement.

Reserved for SWIFT

11.10am

Thought Leadership Session: Customer Disputes, Chargebacks and Double Credits

Be the first to hear the results of primary research completed by the EPA into the increasingly important topic of customer disputes, the chargeback process and instances of double credits being issued for the same disputed transaction. Our expert panel of network, issuer, merchant acquirer and solution provider will discuss the topic, hear how COVID has amplified the problem, identify reasons for double credits and make recommendations for improvements to benefit all stakeholders.

Mark McMurtrie, Director, Payments Consulting Ltd

Monica Eaton-Cardone, COO & Co-Founder, Chargebacks911 & Fi911

Michael Olivia, Director – Franchise Management, Mastercard

Jason Costain, Head of Fraud Management, Services, NatWest

Thomas Helldorff, VP Airlines, Travel & Hospitality, Worldplay from FIS

12pm

Fintechs Pitch LIVE in association with Mastercard – Part Two

Hear from leading financial services startups the exciting new technology set to disrupt the payments industry in this fast-paced session

Ian O’Sullivan, Director, Mastercard Smart Path Europe (Chair)

Judges

David Hollidge, Partner, West Hill Capital

Kevin Chong, Co-Head, Outward VC

Craig Fox, Director, Fintech – Venture & Growth Banking, Silicon Valley Bank

David Crawford, Category Director, Main Bank & Core, NatWest 

Greg Smith, Managing Director, FT Partners

Rostyslav Reviuk, Co-Founder & CEO, IPN Investors Private Network

Nigel Lee, Operating Partner, Apis Partners

1pm

Closing Remarks

Sophia de Francesco, Head of Content, Emerging Payments Association

1pm

Networking Lunch with Remo & Knowledge Partners Roundtables discussions

The winner of the Fintechs Pitch Live in association with Mastercard will be announced

Day 3 – 18th March 2021

8.30am

Start Networking on Brella

9.00am

Welcome Remarks

Ben Agnew, CEO, Emerging Payments Association

 

9.10am

Morning Interview: E-commerce in a post-pandemic world – Growth and Opportunity

Angela Yore, Founder & MD, NED, SkyParlour

Steve Robson, Head of Spring by Citi EMEA, Citi

9.20am

Panel Debate: BigTech expanding their presence in payments. Friend or Foe?

The entrance of BigTechs in payment services has influenced the European payment market and society. What are the direct and indirect influences of BigTechs providing payment services on the European payment market? Thanks to data with emerging technologies, big tech companies are more likely than traditional firms to create new products and services that are better aligned with customers’ needs. Friend or Foe?

Greg Toussaint, Director, Edgar, Dunn & Company (moderator)

Edoardo Volta, Vice President, Head of Fintechs UKI, Mastercard 

Rita Liu, Former CEO, Alipay UK

Damian Richardson, Payments Strategic Initiatives Manager, NatWest

Shaun Puckrin, Chief Product Officer, GPS

10.00am

Special Address: The development of digital payments

Genevieve Marjoribanks, Head of Policy and Executive Committee member, PSR 

10.20am

Panel Discussion: Discerning the growing role of non- traditional payments means

The world of payments is in a state of flux. Around the globe, novel technologies, evolving customer needs and new market entrants challenge the traditional payment paradigms. What is the real potential of DLT Applications for banking and payments? What will the industry need to focus on in the next 12 months? Should central banks introduce Digital Currencies as soon as possible?

Robert Courtneidge, Independent Industry Advisor (moderator)

Jan Lebbe, Initiative Lead Blockchain Int. Payments, ING

William Lovell, Head of Technology, Bank of England

John Velissarios, Global Managing Director – Blockchain Technology Lead Digital Assets, Custody & Central Bank Digital Currencies, Accenture

11.00am

Crystal Ball Session: Looking at 2022 and beyond, what to expect?

Hear from our senior industry experts as they forecast what the future holds for the payments industry and catch their 3 predictions for the year ahead.

Kate Frankish, Director of Strategy, Pay.UK

James Allan, Group Head of FX and Payments, Wealth & Personal Bank, HSBC

David Shinkins, Managing Director | Global Head of Cash Management Sales | Corporate Banking, Barclays

Dominic White, Head of Merchant Sales and Acquiring for the UK and Ireland, Visa

Victoria Cleland, Executive Director – Banking, Payments and Innovation, Bank of England

12pm

Fintechs Pitch LIVE in association with Mastercard – Part Three

Hear from leading financial services startups the exciting new technology set to disrupt the payments industry in this fast-paced session

Ian O’Sullivan, Director, Product Development, Mastercard Labs (Chair)

Judges

Juliette Souliman, VC Investor, MMC Ventures

Chris Adelsback, Partner, Outrun Venture

Craig Fox, Director, Fintech – Venture & Growth Banking, Silicon Valley Bank

David Crawford, Category Director, Main Bank & Core, NatWest 

Greg Smith, Managing Director, FT Partners

Nigel Lee, Operating Partner, Apis Partners

Marcus Exall, Founder and MD, NED, Up and to the Right

1pm

Closing Remarks

Ben Agnew, CEO, Emerging Payments Association

1.pm

Networking Lunch with Remo & Knowledge Partners Roundtables discussions

The winner of the Fintechs Pitch Live in association with Mastercard will be announced

Day 4 – 19th March 2021

8.30am

Networking time on Brella

8.55am

Welcome Remarks

Ben Agnew, CEO, Emerging Payments Association

9.00am

Training Session One: Brexit Update for payments – how should you as a payments firms be managing from the UK outwards and the EU inwards.

Jamie Cooke, Managing Director, fscom

09.45am

Training Session Two: Planning you own demise…Wind down planning – No one wants to plan for failure but the FCA is asking you to, this is what you need to know

Alison Donnelly, Director, fscom

10.30am

Training Session Three: MT Global, Lessons learned – HMRC fined FX and Payments firm MT Global with a huge £23m fine, what are the lessons you should take from this.

Philip Creed, Director and Co-Founder, fscom

11.15am

Training Session Four: Scaling Data for Good

Join this session and learn more about how Mastercard harnesses data to accelerate economic recovery and power a more resilient post-Covid-19 world. At Mastercard, we believe in leveraging Big Data as a tool for social and economic impact. Learn how our team helps the private and public sectors use data to minimize risk and build trust while also championing governance principles that safeguard end-users.

Aisling O’Brien, Director, Mastercard Experience Centre – Europe

11.45

Training Session Five: iFinance Academy Teaser

Dan Horne, Co-Founder, Emerging Payments Association

David Parker, Director, Polymath Consulting

Robert Courtneidge, Independent Industry Advisor

Jaime Debono, Managing Director, iGaming Academy

12.30pm45pm

Closing Remarks

Ben Agnew, CEO, Emerging Payments Association

Event ends – See you next year!