21st & 22nd March 2023

Old Billingsgate Market, London


Jessica Richards

Head of Market Development - Payments

Jessica is responsible for payments strategy and strategic insights, as well as regulatory, industry and external engagement. She sits on a number of industry fora, in the UK and Europe, on behalf of NatWest. 

With over twenty years senior level experience working in business and financial services including consulting and investment banking at Morgan Stanley; Jessica has spent the last eight years at the heart of the payments industry.   

In Payments, she was a Director at Payments UK and subsequently UK Finance, where she was responsible for stakeholder engagement across the payments and wider banking industry. She led the team covering corporate strategy, governance and membership during a period of significant change for the industry, which included the launch of the PSR, PSD2, Open Banking and the establishment of Pay.UK. She ran the Industry Board and also represented the UK at the European Payments Council in Brussels.  

Jessica has a MEng from Oxford University and an MBA from London Business School. She lives in London and is married with two children. 

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